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SilverRail and National Express Group have announced an industry-first technology partnership which is set to transform the travelling public’s experience with UK rail, starting with the c2c rail franchise that links the City of London with east London and south Essex.
SilverRail will provide the functionality for the complete customer sales journey, from journey planning to ticketing, underpinned by their multi-channel ticketing issuing system (TIS). This allows c2c to own and control all customer touch points including c2c’s website, mobile site,

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